Rules of Attendance

For your convenience and safety, please review the museum's visitation policies

For your comfort we offer an alternative to excursion service - QR codes placed in the halls. Materials supplementing the information on the subject of the exposition are available at the links. We recommend connecting to the GRODEKOV_MUSEUM Wi-Fi network at the beginning of the route.

For your safety, we recommend buying an e-ticket, and in case of purchase at the ticket office, use contactless forms of payment. Both ticket offices (Shevchenko,11, Turgeneva,86) and the museum store are equipped with terminals. You can buy an e-ticket on the museum website on the day of your visit, but we recommend buying tickets in advance. Return the ticket before the date of visit, indicated on it (until 23:59 the previous day). To return a ticket, fill out the electronic return form.

Ticket Refund Application Form

About approval of rules and conditions of return of tickets to the events held by the Museum

Ticket benefits are still available. Do not forget to bring a document confirming your entitlement to the benefit. It may be checked at the control.

If you have not found the answer to your question, please call us: +7 (4212) 477-150